Scenario

You are a new team manager of a global team. Your new team consists of you (Japanese), Toshi (Japanese), Kevin (American), Carrie (American), Alondra (American). There are tight deadlines and critical deliverables. You are not getting the responses you need to meet your deadline. What do you do?

•  b

  Tell your boss and let him/her handle the issue so you can keep good relationships with your global teammates.

•  c

  Send an email first to set up an urgent phone call to discuss a critical issue.

•  a

  Be patient. Good teamwork is about being patient.