Scenario

A manager from the U.S. assumed that "real-time feedback" was a universal ground rule and proposed it at a kick-off meeting with the Singaporean team. After some discussion, the Singaporean leader spoke up and said, "I cannot agree to the ground rule of "real-time feedback," and I don't want you to think that I am withholding information because I don't practice this ground rule you propose." What is your response?

•  a

  Allow an exception for this team to not practice real-time feedback.

•  b

  In the meeting, ask the leader to explain why.

•  c

  Talk to the team members 1-on-1 to find out why.